Today at work I sent out a request for the users to leave their PC's on when they leave the office at days end.  I need to rollback our ...

I always think I see everything and the nope something else rears its head Notice the cables ran in to a switch cupboard not punched in ...

Where I work we deal with a company that remotes in and configures our lines. I need to explain 3 and 4 times what I want done. The frustr...

I see everything in what I do in this regard. The past few weeks I have seen a bunch of them. Here is a list of them 1. Computer is plugg...

This is a qestion that will be around for awhile as businesses and home users alike have their preferences. I have ran all three and cont...

Came in to work this morning and had a ticket in my queue That just blows yor mind it come from one of our Senior Web Editors where I work ...

I got a service desk ticket the other day where I am currently working and it was well unique to say the least. Title on ticket can't ...

I work as an IT Consultant and things you see that make you go hmmm!! One of my clients had a printer that died it had no power so I wen...