I got a service desk ticket the other day where I am currently working and it was well unique to say the least.
Title on ticket can't email 2.5GB file.getting response back rejected by server
You would think as i did what the heck is someone e-mailing that is that large and why ....
After digging in further to the details in the ticket he was trying to upload 2.5GB to the FTP site.
I had to check the logs after getting clarification from the IT Admin at the site who well was as helpful as the ticket itself all he could give me was 550 Error which is as generic as the Red Car.
I checked in to the logs further at the time they were uploading it and six people were trying to upload the same block of files that totaled 2.5GB causing the server to refuse subsequent files since the first had control
Next day got a call ran out of space wnated to know how to delete files as they could no longer upload since they had reached quota and filed the disk in the process. This again is the IT personnel ... ARGHHHH.
Brick wall would have been nice to bash head off of. .... well maybe foam softer. I told him i have no idea what you need we just supply the space you control what is in it. Delete what you don't need, or what you think you don't need
No comments:
Post a Comment